Refund policy
Return Policy
We want you to feel confident shopping with Femanual Health & Wellness. If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery and we’ll do our best to make it right.
Because our products are ingestible health and wellness products, we cannot accept returns or exchanges on opened or used items for safety and quality-control reasons.
To be eligible for a return, items must:
- Be unopened and unused
- Be in their original packaging
- Be requested within 7 days of delivery
- Include proof of purchase
To start a return request, contact us at info@femanual.com.
Please do not send products back without contacting us first, as unauthorized returns may not be accepted.
Damaged or Incorrect Orders
Please inspect your order upon arrival. If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and photos of the issue so we can evaluate and resolve it.
Non-Returnable Items
The following items are not eligible for return:
- Opened or used products
- Items marked final sale
- Gift cards
- Products returned without prior authorization
Refunds
If your return is approved, refunds will be issued to the original payment method. Please allow 5–10 business days for your bank or credit card provider to process the refund after it has been issued.
If you have any questions, please contact us at info@femanual.com.